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HP Envy Laptop Keyboard Not Working: Troubleshooting Guide
Are you experiencing issues with your HP Envy laptop keyboard not working? This Can be a frustrating problem, but don’t worry – there are several troubleshooting steps you can take to try to fix the issue before considering a hardware repair or replacement.
Step 1: Restart Your Laptop
The first thing to try is to restart your laptop. This can help reset any software or settings that may be causing the issue.
Step 2: Check for Updates
Make sure your laptop is up-to-date with the latest software updates from HP. This can help address any known bugs or issues that may be affecting your keyboard functionality.
Step 3: Check Keyboard Settings
Go to your laptop’s settings and check the keyboard settings. Make sure the keyboard is enabled and set up correctly. You can also try resetting the keyboard settings to their default values.
Step 4: Run a System Diagnostics Test
Use the HP PC Hardware Diagnostics tool to run a system diagnostic test on your laptop. This can help identify any hardware issues that may be causing the keyboard problem.
Step 5: Try an External Keyboard
If none of the above steps have resolved the issue, try connecting an external keyboard to your laptop to see if it works. If it does, this could indicate a hardware issue with your laptop keyboard.
Step 6: Contact HP Support
If the keyboard issue persists, it may be necessary to contact HP support for further assistance. They can provide guidance on next steps, including repair or replacement options.
Don’t let a malfunctioning keyboard slow you down. Try these troubleshooting steps to fix the issue on your HP Envy laptop. If you’re still experiencing problems, don’t hesitate to reach out to HP support or a trusted computer repair store for assistance.
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